In the fast-paced agency world, every second counts. A website outage during a campaign means lost leads and damage to your agency’s reputation. Pingtide keeps you informed – even without an in-house IT department.
Launch website monitoring instantly – no technical setup needed. Perfect for creative teams who want to stay focused on what they do best.
Pingtide monitors hundreds of domains in parallel – so you always have your client projects under control.
Get early warnings before certificates expire – protect your own and your clients’ websites from security risks.
Receive detailed status reports and instant alerts – before problems become visible to your clients.
Involve everyone on the project – custom notifications ensure clear workflows and quick response times.
As an agency, you’re responsible for multiple client projects – Pingtide helps you stay on top of it all. Without technical expertise, you can set up monitoring in minutes to reliably alert you about outages, certificate issues, or downtime. Whether it’s a single project or a large client setup: you stay in control – no need for daily manual checks.
Manage many client sites, microsites, or subdomains? Pingtide lets you monitor up to 300 URLs at once – no more manual checks or messy spreadsheets. Perfect for agencies handling multiple projects in parallel and wanting total peace of mind.
If a site goes down, you’ll get an instant email – before your clients even notice. You decide who gets notified: project managers, technical teams, or external partners. Problems stay internal – and your clients experience reliable performance.
An expired SSL certificate costs trust and looks unprofessional. Pingtide automatically checks certificate validity and alerts you well before it expires. This protects your visitors’ data – and your agency’s reputation.
Every minute counts – especially for live campaigns, launches, or online stores. Pingtide checks all your pages every 10 minutes – or every 60 seconds with premium plans – and instantly sounds the alarm if downtime occurs. This lets you catch issues before they turn into complaints – and proactively inform your clients.
Working as a team? Perfect. Pingtide supports unlimited user accounts – for project managers, tech teams, or client support. Everyone only sees what they need – so your agency stays flexible, efficient, and professionally organized.
Pingtide was developed in Hamburg – with a focus on data privacy, ease of use, German- and English-speaking support. If you have questions or concerns, you’ll get fast, competent help – no ticket system or waiting queues.
Whether you’re a small agency with a few clients or a full-service team with many web projects – we have the right solution for you. You only pay for what you really need. Cancel monthly, upgrade anytime.
All prices are exclusive of taxes and fees.
These industries are just the beginning.
Whether it’s a simple portfolio site or a complex platform – Pingtide is flexible and helps you reliably manage your clients’ websites.
With Pingtide, you’re set up in minutes: enter the URL, choose the check frequency, set up notifications – done. From then on, everything runs automatically. Downtime, certificate issues, or inaccessibility? You’ll get an email alert. No app, no login required – you focus on your clients, we take care of your websites.
It enables businesses of all sizes to effectively monitor and protect their online presence by immediately alerting them when a website becomes inaccessible, a specific word cannot be found on a page, or an SSL certificate expires, ensuring swift response to potential issues and maintaining optimal online performance.
The frequency of checks depends on the chosen plan:
No, there is no limit on email notifications. You will always be informed about important events regarding your monitored websites.
Yes, all plans allow for unlimited team members. This enables seamless collaboration without additional costs.
Yes, pingtide.com is designed to meet needs of various users, from small businesses to large agencies and corporate groups. It offers flexible plans that can adapt to different requirements. There is something you would love to see as a function of Pingtide? Just let us know.
The number of websites you can monitor depends on your chosen plan. The free plan allows monitoring of a limited number of websites, while paid plans offer increased capacity to suit your needs.
The Pingtide-service can monitor all publicly accessible websites with a valid URL, regardless of the technology or hosting provider used.
We analyze the certificate chain, check expiration dates and validity.
You can receive notifications via email.
Yes, you can define separate notification contacts for each monitored website. For all plans (also for the free plan) there is no limitation in teams and notification contacts.
All data is stored in data centers within the EU and processed in compliance with GDPR regulations.
No, we only check the availability and publicly accessible information such as SSL certificates. We do not have access to your website’s internal content or data.
We use Lemon Squeezy as our payment processor, which allows us to accept a wide range of payment methods. You can pay using:
Lemon Squeezy charges your card directly because they act as our Merchant of Record (MoR). This arrangement offers several benefits:
Rest assured, this arrangement is secure and allows us to focus on providing you with the best possible service while Lemon Squeezy handles the complex aspects of payment processing and tax compliance.
Absolutely. Lemon Squeezy uses industry-standard encryption and security measures to protect your payment information. They are PCI DSS compliant, ensuring that your card data is handled securely.
Charges will appear on your statement as “LEMSQZY* PINGTIDE” or “LEMSQZY* MINDWEB”.
Yes, Lemon Squeezy acts as our Merchant of Record, which means they handle all aspects of sales tax compliance globally. You don’t need to worry about calculating or remitting sales tax – it’s all taken care of automatically.
Yes, you can easily update your payment method through our customer portal. We’ll provide you with a secure link to access this portal where you can manage your subscription and payment details.
If a payment fails, we’ll automatically attempt to charge your card again. If this is unsuccessful, we’ll notify you via email with instructions on how to update your payment information to avoid any interruption in service.
Please refer to our refund policy for detailed information. In general, we handle refund requests on a case-by-case basis. Contact our support team if you have any questions about refunds.
Yes, you can cancel your subscription at any time through our customer portal. If you cancel, you’ll retain access to the service until the end of your current billing period.
Yes, kind of. We offer an unlimited free plan of our service. You can sign up for the plan without entering any payment information. It is limited to monitoring of two websites, and you can change to a paid plan at any time.
If you have any other questions about payments or billing, please don’t hesitate to contact our support team.
You can reach out to us anytime if a plan doesn’t fit your specific requirements – we’ll gladly adjust it for you.
