It enables businesses of all sizes to effectively monitor and protect their online presence by immediately alerting them when a website becomes inaccessible, a specific word cannot be found on a page, or an SSL certificate expires, ensuring swift response to potential issues and maintaining optimal online performance.
The frequency of checks depends on the chosen plan:
No, there is no limit on email notifications. You will always be informed about important events regarding your monitored websites.
Yes, all plans allow for unlimited team members. This enables seamless collaboration without additional costs.
Yes, pingtide.com is designed to meet needs of various users, from small businesses to large agencies and corporate groups. It offers flexible plans that can adapt to different requirements. There is something you would love to see as a function of Pingtide? Just let us know.
The number of websites you can monitor depends on your chosen plan. The free plan allows monitoring of a limited number of websites, while paid plans offer increased capacity to suit your needs.
The Pingtide-service can monitor all publicly accessible websites with a valid URL, regardless of the technology or hosting provider used.
We analyze the certificate chain, check expiration dates and validity.
You can receive notifications via email.
Yes, you can define separate notification contacts for each monitored website. For all plans (also for the free plan) there is no limitation in teams and notification contacts.
All data is stored in data centers within the EU and processed in compliance with GDPR regulations.
No, we only check the availability and publicly accessible information such as SSL certificates. We do not have access to your website’s internal content or data.
We use Lemon Squeezy as our payment processor, which allows us to accept a wide range of payment methods. You can pay using:
Lemon Squeezy charges your card directly because they act as our Merchant of Record (MoR). This arrangement offers several benefits:
Rest assured, this arrangement is secure and allows us to focus on providing you with the best possible service while Lemon Squeezy handles the complex aspects of payment processing and tax compliance.
Absolutely. Lemon Squeezy uses industry-standard encryption and security measures to protect your payment information. They are PCI DSS compliant, ensuring that your card data is handled securely.
Charges will appear on your statement as “LEMSQZY* PINGTIDE” or “LEMSQZY* MINDWEB”.
Yes, Lemon Squeezy acts as our Merchant of Record, which means they handle all aspects of sales tax compliance globally. You don’t need to worry about calculating or remitting sales tax – it’s all taken care of automatically.
Yes, you can easily update your payment method through our customer portal. We’ll provide you with a secure link to access this portal where you can manage your subscription and payment details.
If a payment fails, we’ll automatically attempt to charge your card again. If this is unsuccessful, we’ll notify you via email with instructions on how to update your payment information to avoid any interruption in service.
Please refer to our refund policy for detailed information. In general, we handle refund requests on a case-by-case basis. Contact our support team if you have any questions about refunds.
Yes, you can cancel your subscription at any time through our customer portal. If you cancel, you’ll retain access to the service until the end of your current billing period.
Yes, kind of. We offer an unlimited free plan of our service. You can sign up for the plan without entering any payment information. It is limited to monitoring of two websites, and you can change to a paid plan at any time.
If you have any other questions about payments or billing, please don’t hesitate to contact our support team.
